My opinion formed during 6 months of having Virgin Media installed is that they are crap, rubbish, hopeless and pathetic.
Virgin Media what are you for? Apparently not to provide any kind of reliable service as your engineers have had to visit us at least 7 times since service began.
I have the lot, phone, broadband and tv. This morning nothing, neither a dial tone, nor a flicker. No internet, no email. Contacting Virgin Media to tell them is where the real frustration begins. Fortunately my mobile phone is with another provider or that may also have no service. Without your Virgin Media phone you need to dial 0845 454 2222 and this number, of course, costs from a mobile, but needs must yet after minutes talking to an automaton and of pressing endless buttons and being told there was no fault on the line I was informed that I would need an engineer, AGAIN.
Unfortunately the engineer would not be able to call for 3 days!!! Oh joy, no phone, no tv and no broadband for at least 3 days until an engineer calls, and if he can’t find a problem …
How much is it to buy myself out of the contract?